Responsibilities:
Ensure quality and timely delivery of e-book editing, quality check and other work that is assigned and Commitment to meet Deadlines
Get trained on processes quickly and ramp up and deliver successfully on the assigned editing or QA work
Understand the existing guidelines and Standard Operating Procedures and follow them without deviation and should have the ability to revise Standard Operating Procedures
Work on special testing projects on an as needed basis
Be meticulous and accurate on uploading work and entering data pertaining to the work using web interfaces
Use software tools for editing QA, workflow and data capture on a daily basis
Be comfortable with capturing results, communicating and escalating failures and providing status reports
Interacting / co-ordinating with development team, performing testing, identifying and reporting bugs/complaints, performing data analysis and reporting error trends etc
Requirements:
Strong German written communication skills; verbal communication skills are preferred but not required
A graduate in any field of study. Quantitative fields such as science and engineering preferred but not required
Strong inter personal & communication skills
Good familiarity with the Windows desktop environment and use of Word, Excel, IE, Firefox etc. are required
Understanding of concepts like XML and e-publishing will be given a plus point; Preferably a domain expert, but is not essential
Interest in working with online content is required
Passion for delivering great customer experience and a keen eye for Detail is required
Familiarity with reading online content such as e-Books, e-newspapers, websites and blogs desired
High level of energy and proactive nature. A sense of ownership and drive and a willingness to accept the challenge of daily deadlines is essential
Able to multi task in a fast paced environment